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How to Report a Death to Citibank UK Limited

This guide explains how to register a death with Citibank UK Limited using Life Ledger. For a £19 fee, Life Ledger notifies Citibank UK Limited, and you can choose from hundreds of other companies to notify, saving you time and stress by managing all notifications and tracking progress centrally.
We aim to remove the burden of repeated calls, emails and the need for duplicate certified death certificates, which cost between £12 and £38 each.

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Use Life Ledger

Life Ledger is a secure, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.  
How to Report a Death to Citibank UK Limited
Calling the team on 0800 00 55 00
By writing to CITIUKIPB.DeceasedSupport@citi.com

What information will you need to report a death to Citibank UK Limited?

Citibank UK Limited asks that you provide the following information:

The original or certified copy of the death certificate or coroner’s interim certificate
Proof of your identity

What Happens Next?

Once you have notified Citibank UK Limited of the death, they will inform you of any further information they may require. Once they have confirmed the death, they will send you a Closure and Payments Authority Form in order to enable them to close the account and release any remaining funds.

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

Who you can notify with Life Ledger

Life Ledger is a secure, easy-to-use service to send death notifications

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Life Ledger is secure, easy-to-use and allows you close all of the accounts connected to the deceased quickly and easily from one place
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Life Ledger is a free, easy to use platform that helps families simplify the death notification process.