In October, the UK Commission on Bereavement launched their summary report. ‘Bereavement is everyone’s business’. I went to the launch and was struck that there is a symbiosis with the Commissions aims, to do more as a society to support all those affected by bereavement. All our lives will be touched by bereavement at some …
Ensuring best practice for your bereaved customers Read More »
The death of a loved one is an incredibly emotional time. Sorting out their affairs and contacting companies is not easy. How a contact centre manages this can have a massive impact on the family and brand reputation. Watch The Contact Centre Management Association’s Leigh Hopwood talks to Louise Downing, Vulnerable Customer Specialist at Virgin …
Best practice: How contact centres manage bereavement Read More »
Life Ledger is about much more than simply a digital platform that helps families navigate the admin left behind after a death, we are also a team of emotive, empathetic individuals who want to drive a really positive outcome for families struggling with loss. The majority of our team have suffered a loss within the …
Life Ledger: A digital service with a very human touch Read More »
Working to build communities of support for people undergoing the experiences of death, dying, loss and caregiving.
Lucy Forrest has made a change, she has moved away from Music, Law, and Lettings and launched a Funeral Directors in Stoke-On-Trent and this is how she is doing it. May 2022 Part 2. “It’s all about the size!” May was a really busy month with our focus on a big drive to …
Inside Forrest and Family Funerals Part 2. “It’s all about the size!” Read More »
One of the key elements of writing a will is naming the beneficiaries, the individuals who will receive a share of your assets after you die. You have complete control over exactly who you’d like to name as a beneficiary, what percentage of your assets you’d like to leave them and what type of assets …
Adding a trust to a will is a prime example of how a will can be adapted to meet an individual’s specific desires
The complicated legal terminology and the pile of administrative tasks can make dealing with a death feel overwhelming. But there are a wealth of free resources out there to help.
Below, we’ve outlined the process of dealing with utility accounts after a loved one dies.
4 years, 3 sisters and now 1 amazing resource.
Amanda German co-founder of whiteballoon talks about their journey from a shared idea to a functioning reality and creating a space for information, ideas and inspiration around end of life and funeral planning.
