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Below we have detailed the process for notifying St James's Place Bank, now rebranded as Intelligent Finance, of a death. Alternatively, you can use Life Ledger to inform this and any other UK company connected to the deceased quickly, easily and for free.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Notify St James’s Place Bank of a Death
Calling the team on 0345 609 4343
Post

Bereavement Service Centre Intelligent Finance PO Box 890 Leeds LS1 1 NS

What information will you need to report a death to St James's Place Bank?

To ensure a smooth process, try to have the following information on hand when notifying St James's Place Bank of a death:

  • Account / policy number
  • Full details of the deceased, including date of birth, home phone number and NI number
  • The name and contact details of the person dealing with the death – don’t forget, if this isn’t you, that you will need to receive their permission to be able to pass on their details
  • If possible, any information you have regarding anyone who was financially dependent upon them at the time of their death, for example a spouse or civil partner, or children

What Happens Next?

Once notified, St James's Place Bank will talk you through the next steps. If they require further information, they will contact you by telephone or email.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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